Questions, answered.
Straight answers about how we work, websites, CRM, AI, apps and getting found. Cannot find yours? Ask us.
No. We explain things in plain terms and set them up around how you already work.
You can send an enquiry through our form at any time. Staffed support hours are separate, and we confirm them when you enquire.
Managed websites include hosting, routine maintenance and small monthly updates. For other services, we provide the management or support agreed in your scope.
No. The roofing website, the CRM, the phone and dashboard apps and the enquiry example are concepts with sample data. We do not use client work as a case study without permission.
An initial build of up to five pages, hosting, an enquiry form, routine maintenance and two small content updates each month, up to 30 minutes each. Separate websites, custom booking systems, ecommerce and integrations are scoped and quoted separately. Domain registration and third-party usage fees are listed separately in your proposal. The CRM & AI package is a separate service. Your written proposal confirms the scope and charges.
No. The CRM & AI package is a separate service.
Yes. Tell us about your current site and we will scope a replacement.
A CRM keeps customer details, enquiries and next steps in one place, so nothing lives in scattered inboxes and notes.
The copying, remembering and notifying: replies, reminders, alerts and follow-up tasks, based on what you want to happen.
No. The CRM, automation, AI receptionist, AI chat and SEO tools come together in one package.
It answers calls using information you approve, captures caller details, handles supported booking tasks and hands over to a person when needed.
It answers approved questions on your website, collects enquiry details and passes the conversation to your team when someone needs a person.
Ava is the assistant in the corner of our website. Ask her about our services, or use the contact form to reach a person.
Often, yes, subject to feasibility and scope. We check that AI is a sensible fit before you commit to a build.
Yes. We build booking apps, client portals, business dashboards and team tools, and each app is scoped individually.
Only if your scope includes a native app and store publication. We agree that up front.
SEO tools come with the CRM & AI package. SEO work is us doing the job: reviewing and improving your pages and search presence. That is a separate service that we scope and quote.
No. Nobody controls search results or can honestly promise a number of leads. We focus on the work that helps and tell you what we are doing.
Yes. Both are scoped with you first and quoted in writing.
No questions match. Try another word, or ask us directly.
Looking for prices? The answers are on the Pricing page.
Tell us what you want to build.
Describe the project in a few lines. We reply with suggested next steps.