AI Receptionists & Business Automation

    We build and manage AI receptionists, chatbots and business automations for Australian businesses, alongside websites and custom apps.

    Prefer to talk first? Book a call or request a demo

    1. 1Customer enquires
    2. 2Saved in the CRM
    3. 3Owner is alerted

    Concept scene with sample data: a roofing website, its CRM and the owner’s app.

    What we build.

    Pick one piece or run the lot. The parts are built to work together, so an enquiry on your website can reach your CRM and your team.

    A website built around your business.

    Visitors should know what you offer within seconds and find it easy to get in touch. We plan the pages, design and build the site, then host it and look after it.

    • Clear service information
    • A layout that works on a phone
    • An enquiry form that is easy to find
    • Hosting, maintenance and small updates under your plan

    Concept website for a fictional roofer. Not a client project.

    We build apps for clients.

    Booking apps, client portals, business dashboards and team tools, designed around how your business works. Pick an example and try it.

    Customers book at a time that suits them.

    A booking app shows real availability, lets a customer choose a session and keeps the business’s own view of the day up to date. Try it: pick a day and a time on the phone.

    • Available sessions shown clearly
    • Customers confirm and manage their own booking
    • The business sees each booking in its dashboard

    One place for everything a customer needs.

    A client portal gives each customer a private place for their bookings, documents and messages. Try it: switch between the three tabs on the phone.

    • Documents available when the customer needs them
    • Messages kept with the customer’s account
    • Bookings and project information in one view

    The numbers you actually use, in one view.

    A dashboard pulls the information you check every day into one screen, so you stop opening five spreadsheets. Try it: change the filters on the dashboard and watch the figures update.

    • Key figures and trends at a glance
    • Filters for the period and service you care about
    • Built from the data sources agreed in the scope

    Checklists and handovers that get finished.

    A team tool puts opening checklists, tasks and shift handovers on every phone, with progress the manager can see. Try it: tick off the tasks on the phone.

    • Staff complete tasks on a phone
    • Progress visible to the manager
    • Handover notes kept with the checklist
    app.alderstudio.example
    Alder StudioOverviewBookingsCustomersTeam

    Today’s bookings

    Alder Studio · sample data
    Today4
    Spaces left9
    Waitlist1
    TimeCustomerSessionStatus
    6:00 amMaya R.Reformer classConfirmed
    7:30 amChris A.Personal trainingConfirmed
    9:00 amDana K.Reformer classConfirmed
    12:15 pmLee P.Personal trainingConfirmed

    Customer accounts

    Sample data
    Active accounts126
    Unread messages2
    New documents3
    • Jordan Lee opened the Welcome packToday · 9:12 am
    • New message from Taylor M.Today · 8:40 am
    • Membership agreement signed by Riley S.Yesterday

    Overview

    Sample data
    Enquiries18
    Bookings12
    Follow-ups due4
    Enquiries per day
    1323342
    MonTueWedThuFriSatSun

    Team checklists

    Sample data
    Opening2 of 5
    Closing0 of 6
    Cleaning log3 of 3
    • Opening checklist: in progressStarted 5:42 am
    • Cleaning log: completeYesterday · 9:30 pm
    Alder StudioAS

    Book a session

    Reformer class · 50 minutes

    Booking confirmed

    SessionReformer classAlder Studio

    This is a sample. Nothing was booked, saved or sent.

    Alder StudioAS

    Your account

    Jordan Lee

    Reformer classThu 22 Oct · 6:00 am
    Confirmed
    Personal trainingSat 24 Oct · 9:00 am
    Confirmed
    Reformer classThu 15 Oct · 6:00 am
    Attended
    Membership agreementPDF · Added 3 Oct
    Signed
    Welcome packPDF · Added 14 Oct
    New
    October invoicePDF · Added 1 Oct
    Paid
    Coach Mia

    Hi Jordan, your Thursday class is confirmed. Bring a towel.

    Thanks! Can I move Saturday to 10 am?

    Coach Mia

    Yes, done. See you then.

    Alder StudioAS

    This week

    All services · last 7 days

    Enquiries18
    Bookings12
    Follow-ups4
    1323342
    Follow-ups dueSample data
    4
    Alder StudioAS

    Opening checklist

    Today · Alder Studio

    2 of 5 done

    Tick each task as it is finished.

    Interactive example. Sample data for a fictional studio. Nothing is saved or sent.

    Every app is scoped individually.

    Depending on the job, we build a browser-based app, an installable web app or a native mobile app, and we agree which in your written scope. Payments, integrations, user limits and app-store publication are included only where the scope says so.

    See what happens after someone enquires.

    A worked example with sample data. Press Run example to follow one enquiry from the website form to a person taking over.

    What a CRM does

    It keeps customer details, enquiries and next steps in one place.

    What automation does

    It does the copying, remembering and notifying, so nobody has to.

    Sample data. This shows how an enquiry can flow, not a completed integration.

    1 · Website enquiry
    NameSam Taylor
    MessageHi, could I get a quote for a roof repair?
    Send enquiry Sent
    2 · CRM record
    ST
    Sam TaylorQuote request · Website form
    StatusWaiting
    3 · Acknowledgement
    Prepared reply to Sam

    Thanks Sam, we have your quote request. Someone from the team will be in touch.

    4 · Owner alert
    New enquirySam Taylor · Quote request
    now
    5 · Follow-up task
    Call Sam Taylor about the quoteTask created from the enquiry
    6 · Handover
    TM
    A team member takes overThe system hands over. The conversation is theirs.

    AI that works the front line.

    Three ways we use AI for businesses. Each has a clear job and a clear handover to your team.

    AI receptionist

    Answers the phone when you cannot.

    It answers calls using information you approve, captures caller details, handles supported booking tasks and hands over to a person when needed.

    • Answers configured questions
    • Captures caller details
    • Hands over to a person

    Customer’s phoneSample caller

    Scripted example. Sample data.

    Ready

    One call, seen from both phones.

    Press Play to follow a sample call from the customer’s phone to the owner’s.

    Owner’s phoneSample business owner

    Scripted example with sample data. No audio plays and nobody is called. In a real setup, the answers, call routing and alerts are agreed with you in your scope.

    Transcript of the sample call

    1. AI receptionist: Thanks for calling Riverstone Roofing. You have reached our virtual receptionist. How can I help?
    2. Caller: Hi, we have a leak in the roof after the storm. Could someone take a look?
    3. AI receptionist: Sorry to hear that. I can take your details so the team can call you back. What is your name?
    4. Caller: Sam Taylor.
    5. AI receptionist: Thanks, Sam. What is the best number to call, and which suburb is the house in?
    6. Caller: 04xx xxx xxx. It is in Brunswick.
    7. AI receptionist: Thank you. I have passed this to the team and someone will be in touch. Is there anything else?
    8. Caller: No, that is all. Thanks.
    Website chat

    Answers questions on your website.

    It answers approved questions, collects enquiry details and passes the conversation to your team when someone needs a person. Try the example.

    • Answers approved FAQs
    • Collects enquiry details
    • Escalates to your team
    Website chatScripted example
    Chat assistant

    Hi, I can answer common questions about Riverstone Roofing. What would you like to know?

    Custom AI

    Built around one specific process.

    When a ready-made tool does not fit, we design AI around a job in your business. Feasibility, integrations and scope are agreed before we build.

    • Feasibility checked first
    • Scoped and quoted in writing
    • Connected only to systems you approve
    Example processIllustrative
    A supplier invoice arrivesExample input
    AI reads and sorts itExtracts the details
    A person checks itApproves or corrects
    It is entered in your systemOnly where scoped

    Real projects are scoped individually, in writing.

    Examples are scripted samples. No audio plays on this page, and nothing here is a live conversation.

    How we work with you.

    Four steps, all in writing, so you always know what happens next.

    1. 1

      Discuss

      We talk through your business and what you want to change.

    2. 2

      Scope

      You get a written scope and quote before any work starts.

    3. 3

      Build and set up

      We build and configure the solution and help you implement it.

    4. 4

      Launch and manage

      We provide the management or support agreed for that service.

    Clear pricing, where we can give it.

    Websites and the CRM & AI package are priced monthly. Everything else depends on the job, so we scope it with you and quote in writing.

    Managed websitesPriced monthlyBuilt, hosted and looked after under a monthly plan.
    CRM and AIPriced monthlyCRM, automation, AI receptionist, AI chat and SEO tools in one package.
    Apps, custom AI, ads, SEO work and consultingQuoted to youScoped with you first, then quoted in writing.

    Questions, answered.

    The short version. The FAQ page has the rest.

    See all questions

    No. We explain things in plain terms and set them up around how you already work.

    No. The roofing website, CRM, apps and enquiry example are concepts with sample data.

    SEO tools come with the CRM & AI package. SEO work is us improving your pages and search presence, and it is scoped and quoted separately.

    You can send an enquiry through our form at any time. Staffed support hours are separate, and we confirm them when you enquire.

    Managed websites include hosting, routine maintenance and small monthly updates. For other services we provide the management or support agreed in your scope.

    Tell us what you want to build.

    Describe the project in a few lines. We reply with suggested next steps.

    Choose what your business needs

    Need a stronger online presence? Start with a managed website. Missing calls while you work? Explore an AI receptionist. Want customers to book, check updates or manage their account in one place? A business app or client portal may be the right fit.

    See the plan before the build

    We map the customer journey, confirm the features and agree the scope before work begins. Integrations, support and ongoing costs are discussed as part of that scope. You can review the work before launch.

    Build a useful first version

    Tell us where customers or staff get stuck. We’ll work through the options and focus the build on the tasks that matter most. Explore our managed websites, AI receptionist and custom app services below.

    Questions before you start

    What does YungsEnterprises build?

    We build websites, business apps, client portals and AI systems, with the features and integrations agreed for each project.

    Do you work with businesses across Australia?

    Yes. Projects can be planned and reviewed remotely for Australian businesses.

    Where should I start?

    Tell us the problem you want to solve, your current setup and what a useful result would look like. We’ll help define the first step.

    Tell us what you want your business to do better.

    Completed client work

    Avenora Stays.

    We built a website for Avenora Stays, a client's Airbnb arbitrage business in Sydney.

    The completed website brings together Home, About and Contact pages, with links to Instagram, WhatsApp and email.

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