How it works.
What happens when someone finds your business, how the systems behind it fit together and how we work with you to set them up.
Capture. Automate. Grow.
Three jobs, done by connected systems.
Make it easy to get in touch
Your website, forms, chat and AI receptionist give customers simple ways to reach you.
- Managed website
- Enquiry forms
- AI chat
- AI receptionist
Follow up without chasing
The CRM keeps each enquiry and automation handles replies, reminders and alerts.
- CRM
- Replies and reminders
- Alerts and tasks
Take repetitive work off your plate
Custom AI and apps handle jobs specific to your business, so your team can focus on customers.
- Custom AI
- Business apps
- Dashboards
Follow one enquiry.
A worked example with sample data. Press Run example to see each step.
Sample data. This shows how an enquiry can flow, not a completed integration.
Thanks Sam, we have your quote request. Someone from the team will be in touch.
The jargon, in plain English.
You do not need to know these terms to work with us. Here is what they mean.
- CRM
- A CRM keeps customer details, enquiries and next steps in one place, so nothing lives in scattered inboxes, notes and memory.
- Automation
- Automation does the repetitive work around an enquiry: copying details, remembering follow-ups and notifying the right person.
- AI receptionist
- Answers calls using information you approve, captures caller details, handles supported booking tasks and hands over to a person when needed.
- AI chat
- A chat window on your website that answers approved questions, collects enquiry details and passes the conversation to your team when needed.
- Custom AI
- AI designed around one specific process in your business, subject to feasibility, integrations and an agreed scope.
- Managed website
- A website we design, build, host and look after under a monthly plan.
How we work with you.
Four steps, all in writing.
- 1
Discuss
A short conversation about your business and what you want to change.
You tell us how things work today. - 2
Scope
We write down what is included, what is not and what it costs.
You review the written scope and quote. - 3
Build and set up
We build and configure the solution and help you implement it.
You give feedback at the agreed points. - 4
Launch and manage
We launch it and provide the management or support agreed for that service.
You use it and tell us what to adjust.
Tell us what you want to build.
Describe the project in a few lines. We reply with suggested next steps.