Platform features
Connected tools for your business.
Explore tools for enquiries, customer records and follow-up withYungsEnterprises. Your written scope confirms what is configured, supported and included.
An AI receptionist and smart responder, trained on your business
We configure AI around approved answers and agreed call or message tasks. Supported channels, bookings, follow-up and human handoff are confirmed and tested for your setup.
Bring your everyday tools together
Bring selected customer records, messages and workflows into a connected setup. We assess your existing tools before recommending what to keep, connect or change. Availability and usage charges depend on your agreed plan and configuration.
CRM
Contacts, conversation history and next steps
Email Marketing
Approved email campaigns and follow-up
SMS Marketing
SMS campaigns where configured and permitted
Booking & Calendar
Availability, appointments and reminders
Website Builder
Business pages and enquiry forms
Funnels & Landing Pages
Focused pages for an agreed campaign
Social Media Scheduling
Scheduling for supported social accounts
Review Management
Review requests and response management
Phone & Voicemail
Configured calling, routing and voicemail
AI Chat & Bots
Approved answers, capture and human handoff
Forms & Surveys
Forms and surveys for agreed workflows
Invoicing & Payments
Invoices and supported payment connections
Courses & Memberships
Course access and membership setup
Reporting & Analytics
Reporting from available connected data
Pipeline & Opportunities
Enquiry stages, ownership and follow-up
Affiliate Manager
Referral tracking where available and scoped
This is just a snapshot. YungsEnterprises brings many of the separate tools your business uses together—from marketing and sales to communications and customer service. This does not replace every specialist system. Full accounting software, for example, may still be required, so tell us what you currently use and we'll show you what the platform can and can't cover.
Tools for everyday customer workflows
These are some of the most-used features—but they're not the only things we can do. The platform is designed to flex around how your business actually works.
AI Receptionist
An AI receptionist can answer configured questions, capture caller details and support booking or handoff rules agreed for your business.
AI Smart Responder
Configure replies using approved business information on supported channels, with clear limits and human handoff. Channels and follow-up are agreed in your scope.
Complete CRM
Manage all your contacts, track conversations and see the entire customer journey in one place.
Lead & Pipeline Management
Track where every lead is in your sales process so fewer opportunities slip through the cracks.
Two-Way Messaging
Text and email your customers directly from the platform. Keep all communications organised.
Appointment Booking
Let clients book themselves. Send automated reminders to reduce no-shows.
Website & Funnel Builder
Build business websites, enquiry pages and funnels around an agreed purpose and content.
Review Management
Automatically request reviews after successful appointments and manage your online reputation.
Workflow Automation
Configure agreed repetitive tasks, follow-ups and internal notifications, with checks for failures and human handoff.
Invoices & Payments
Send professional invoices and collect payments online quickly and securely.
Mobile Management
Access supported customer records and tasks on mobile. Device support, access and features depend on your setup.
Explore each service in detail
These features come together across our services. Read more about how each one is scoped and set up for you.
Need something that's not listed here?
These features are just the beginning. YungsEnterprises can be tailored to fit your industry and the way you work. Tell us what you're trying to replace or automate—we'll show you how it fits on one platform.
Let's talk about your setup